Suzhou ForwayLaser Technology Co., Ltd delivers products like small metal engraving machine with the high cost-performance ratio. We adopt the lean approach and strictly follow the principle of lean production. During the lean production, we mainly focus on reducing the waste including materials processing and streamlining the production process. Our advanced facilities and remarkable technologies help us make full use of the materials, thus reducing waste and save the cost. From product design, assembly, to finished products, we guarantee each process to be operated in the only standardized manner.

Forway has been channeling all efforts on providing the best quality products. In recent years, in view of the large sales volume and the wide global distribution of our products, we are getting close to our goal. Our products bring excellent experiences and economic benefits to our customers, which is of great importance to customers' business.

To provide high customer satisfaction for customers at ForwayLaser is our goal and a key to success. First, we listen carefully to customers. But listening is not enough if we don’t respond to their requirements. We gather and process customer feedback to truly response to their demands. Second, while answering customers' questions or solving their complaints, we let our team try to show some human face instead of using boring templates.