During the manufacturing process of laser rust removal machine, Suzhou ForwayLaser Technology Co., Ltd always adhere to the principle of 'Quality first'. The materials we choose is of great stability, ensuring the product performance after long-term use. Besides, we strictly conform to the international standards for production, with combined efforts of QC department, third-party inspection, and random sampling checks.

Forway has partnered with some of the leading companies, allowing us to offer our customers high quality and reputable products. Our products have efficiency and reliable performance, which benefits to improving customer satisfaction. And with the best results and highest quality in all of our products, we have created a high rate of customer retention.

To provide high customer satisfaction for customers at ForwayLaser is our goal and a key to success. First, we listen carefully to customers. But listening is not enough if we don’t respond to their requirements. We gather and process customer feedback to truly response to their demands. Second, while answering customers' questions or solving their complaints, we let our team try to show some human face instead of using boring templates.