co2 laser cutting machine is delivered by Suzhou ForwayLaser Technology Co., Ltd with the customer focus - 'Quality First'. Our commitment to its quality is evident from our Total Quality Management program. We have set global standards to qualify for International Standard ISO 9001 certification. And high quality materials are selected to ensure its the quality from the source.
In the shifting market, Forway stands still for years with its premium products. The products under the brand win the favor of customers with its durability and broad application, which produces a positive effect in the brand image. The number of customer keeps growing, which is the main source of revenue for the company. With such a promising prospect, the products are frequently mentioned in the social media.
To provide high customer satisfaction for customers at ForwayLaser is our goal and a key to success. First, we listen carefully to customers. But listening is not enough if we don’t respond to their requirements. We gather and process customer feedback to truly response to their demands. Second, while answering customers' questions or solving their complaints, we let our team try to show some human face instead of using boring templates.