mini engraving machine is a prominent product of Suzhou ForwayLaser Technology Co., Ltd. The reasons for the popularity of this product are as follows: it is designed by top designers with attracting appearance and excellent performance; it has been recognized by customers with strict quality inspection and certification; it has reached a win-win relationship with cooperation partners with high cost-performance.

Forway has been successfully promoted by us. As we rethink the fundamentals of our brand and find ways to transform ourselves from the production-based brand into a value-based brand, we have cut a figure in the market performance. Over the years, increasing enterprises have chosen to cooperate with us.

After discussing the plan of investment, we decided to invest heavily in the service training. We built an after-sales service department. This department tracks and documents any issues and work to address them for customers. We regularly arrange and conduct customer service seminars, and organize training sessions that target specific issues, such as how to interact with customers through the phone or via the E-mail.