When manufacturing co2 marking machine, Suzhou ForwayLaser Technology Co., Ltd puts emphasis on the quality control. We let our quality control inspectors protect the customers from defective products and the company from damage to our reputation due to inferior manufacturing processes. If the testing process reveals problems with the product, the inspectors will immediately solve them and make records, thus improve the efficiency of the product.

The brand - Forway was established with our hard work and we also put the ideal of sustainable utilization into every section of our production line of our products to maximize the use of existent resources and to help our clients to save the costs for attaining our products. Moreover, we have strengthened the investment in the products' production line to make sure they satisfy customers' criterion for high quality.

Quality service is a fundamental element of a successful business. At ForwayLaser, all staff from leaders to employees have clearly defined and measured service goals: Customer First. After checking on the logistics updates of the products and confirming customers' receipt, our staff will contact them to collect feedback, collect and analyze data. We pay extra attention to the negative comments or suggestions that customers give to us, and then adjust accordingly. Developing more service items is also beneficial for serving clients.