Suzhou ForwayLaser Technology Co., Ltd is at the front of quality in the field of co2 laser marking machine and we have executed a strict quality control system. To prevent any defects, we have established a system of screening checkpoints to ensure that defective parts are not passed to the next process and we ensure that the job performed at each manufacturing step conforms 100% to quality standards.

In order to build a solid customer base of Forway brand, we mainly focus on social media marketing that centering around our product content. Instead of publishing information randomly on the internet, for example, when we post a video about the product on the internet, we carefully pick the right expression and the more correct words, and we strive to achieve a balance between product promotion and creativeness. Hence, in this way, consumers will not feel that the video is over-commercialized.

In order to deliver satisfactory service at ForwayLaser, we have employees who really listen to what our customers have to say and we maintain a dialogue with our customers and take note of their needs. We also work with customer surveys, taking into consideration the feedback we receive.